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Avantgarde music rip off???
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targal6



Joined: 23 Aug 2014
Posts: 4

PostPosted: Sun Aug 31, 2014 1:31 am    Post subject: Avantgarde music rip off??? Reply with quote

I ordered the new abigor "LEITMOTIV LUZIFER" in pre order in june on the avantagrde bigcartel shop . As i am quiet a die hard of this band i ordered the limited edition to 100 copies included in a bungle program with some dark space records cause it was firtsly written "sold out" for the "lp+cd limited edition". So next days later i saw that LEITMOTIV LUZIFER both in lp+cd limited to 100 copies available again for preorder so i ordered a second time.
For both of those orders i received from Roberto MARMELLA (owner of avantgarde music+ frontman of MONUMENTUM) 2 emails signed saying what i have ordered and that it will be delivered as soon as it will be release.

After months i saw that album has been sold from different distro like Iron bonehead, osmose... but still haven't received any of my 2 orders. I decided to contact roberto and i received a kind of automatic email saying that my order has been sent at the begin of august and that they have been very busy with the amount of orders and so on. And that there was anyway no track number with my order. I decided to wait one more week but still have received nothing so i decided to contact him again and received the same automatic mail in answer.
Finally i spent more than 80 euros and received nothing and there is no way to track my 2 packages. I just can not beleieve that my 2 packages has been lost.

What do you think about this? Have you ever had bad experiences with avantgarde music????
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manes



Joined: 25 Sep 2008
Posts: 681
Location: Como Hills, Italy

PostPosted: Sun Aug 31, 2014 1:38 am    Post subject: Reply with quote

Did you buy them at Sound Cave? They are definitely reliable and they always ship things out. Keep in mind that here in Italy August is a dead month, try to get in touch with them tomorrow or the day after, they will get back to you right away. The store was closed in August, that's way you received an automatic reply.
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niuskb



Joined: 09 Jan 2014
Posts: 109

PostPosted: Sun Aug 31, 2014 1:40 am    Post subject: Reply with quote

In the end I got my shit when I did a pre-order through them. They lied about some shit, the release was different than promised... I would be hesitant to do business with them again. Shame Darkspace is signed to that label.
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Mikael



Joined: 26 Jan 2008
Posts: 1934

PostPosted: Sun Aug 31, 2014 1:41 am    Post subject: Reply with quote

Well, the vinyl was delayed, so if your order had vinyl and cd, thats most likely the reason why you haven't got them yet. Most distros that stocks the vinyl have had copies of them only for few weeks, so just wait a bit longer.

Personal experiences with Avantgarde is that they're somewhat slow, but you get your stuff.
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leewar



Joined: 06 May 2014
Posts: 207
Location: England

PostPosted: Sun Aug 31, 2014 1:45 am    Post subject: Reply with quote

A small operation so its only realistic to expect some problems, have dealt with him a lot over the years and he always comes good.
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2000vfb



Joined: 24 Aug 2011
Posts: 24

PostPosted: Sun Aug 31, 2014 1:57 am    Post subject: Reply with quote

I am ordering from them many years now with No problems at all, 100% reliable label.
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targal6



Joined: 23 Aug 2014
Posts: 4

PostPosted: Sun Aug 31, 2014 2:03 am    Post subject: Reply with quote

manes wrote:
Did you buy them at Sound Cave? They are definitely reliable and they always ship things out. Keep in mind that here in Italy August is a dead month, try to get in touch with them tomorrow or the day after, they will get back to you right away. The store was closed in August, that's way you received an automatic reply.


Yes it was throught sound cave.And i have received a mail that my ordered has sent august the 5th. And on 18 th august i received a mail from them saying they were back from holidays. I don't think it takes a whole month for a parcel to come from Italia to france even if the post is lazy and so on.
And there is no registred option when you order with them so no track number. A bit hard to see where it is.
So it's the second time this year i have this kind of problem (the first one was with honour and hate with the pereat Mundus tape)
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Occultism



Joined: 24 Jan 2013
Posts: 157
Location: Refugium peccatorum

PostPosted: Sun Aug 31, 2014 2:09 am    Post subject: Reply with quote

2000vfb wrote:
I am ordering from them many years now with No problems at all, 100% reliable label.


Indeed, Avantgarde Music is not rip-off at all!
And the real shame is people who tell lies all the time, i.m.o. Rip-off means individuals who stole money without sending stuff, but Avantgarde/Soundcave shop has ALWAYS sent the stuff, 100% honest & reliable label & shop! This thread should not even exist.... Rolling Eyes
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peterott



Joined: 07 Aug 2007
Posts: 4678
Location: Germany

PostPosted: Sun Aug 31, 2014 2:37 am    Post subject: Reply with quote

targal6 wrote:
manes wrote:
Did you buy them at Sound Cave? They are definitely reliable and they always ship things out. Keep in mind that here in Italy August is a dead month, try to get in touch with them tomorrow or the day after, they will get back to you right away. The store was closed in August, that's way you received an automatic reply.


Yes it was throught sound cave.And i have received a mail that my ordered has sent august the 5th. And on 18 th august i received a mail from them saying they were back from holidays. I don't think it takes a whole month for a parcel to come from Italia to france even if the post is lazy and so on.
And there is no registred option when you order with them so no track number. A bit hard to see where it is.
So it's the second time this year i have this kind of problem (the first one was with honour and hate with the pereat Mundus tape)


Registered parcel send from Germany to Milano on 7th of January this year, arrival with airplane in Italy that could be tracked was 8th of January. Parcel delivered in Milano was 14th of February.

You don't believe what can happen with Italian postal service.
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sztorm75



Joined: 26 Sep 2008
Posts: 4029
Location: Warsaw, Poland

PostPosted: Sun Aug 31, 2014 2:46 am    Post subject: Reply with quote

I always get my orders from Avantagarde on time. As far as I know though some bands in the past complained about being ripped off by Roberto.
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DTBRex



Joined: 04 Mar 2009
Posts: 3169
Location: Arktogäa

PostPosted: Sun Aug 31, 2014 2:48 am    Post subject: Reply with quote

Occultism wrote:
2000vfb wrote:
I am ordering from them many years now with No problems at all, 100% reliable label.


Indeed, Avantgarde Music is not rip-off at all!


+1
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Mz412



Joined: 07 May 2007
Posts: 2730

PostPosted: Sun Aug 31, 2014 3:16 am    Post subject: Reply with quote

Soudn Cave have some Delay in the Dark Space, my Parcel takes also long Time but in the End it arrived. Did you wrote them about it already?
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NCM Recs



Joined: 25 Jul 2007
Posts: 114

PostPosted: Sun Aug 31, 2014 3:40 am    Post subject: Reply with quote

That guy is a total dick, I forget his name (Roberto ?). Years ago I sent money for that Mayhem tribute CD they released in the leather pouch & I sent cash for 10 of them & he sent me 5. Ignored every email I ever sent. He was pretty famous for ripping people off at one point.
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grav



Joined: 01 Mar 2009
Posts: 472

PostPosted: Sun Aug 31, 2014 4:06 am    Post subject: Roberto Reply with quote

Roberto is a rip-off?
Strange ... I've never had any problems!
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Sadomizer



Joined: 13 Sep 2007
Posts: 337
Location: Italy

PostPosted: Sun Aug 31, 2014 4:42 am    Post subject: Re: Roberto Reply with quote

grav wrote:
Roberto is a rip-off?
Strange ... I've never had any problems!


+100

I have ordered many times in the past without any problems. I read some complains related to his Obscure Plasma era, but I'm very surpised to see a topic like this.
Also there is a phone number to contact Sound Cave/Avantgarde Music so I think it is quite easy to rescue an answer to any problems.
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